1 reviews | Active since Apr 2012
Bad service experience
Good day
I have recently encountered a bad service experience with Vodacom due to a contract that was paid in 2007. And I had a 24 months contract that I just renewed. With that said, I was looking to add a second contract and was advised that it was declined due to the 2007 contract that was resolved. It's such a dissappointment that a company this big could dish out such a bad service. Should they have systems that speaks to each other?
I still need this second connection - please assist
Regards
Milile
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,