JR
Joel R
1 reviews | Active since Oct 2022
23 Mar 2026, 10:26
Bad service every in my life
It joined Vodacom fibre few months ago.
I have advised that my debit date is the 20th they debited on the 19th for what I don't know . I spoke to the team leader by the name of Vincent. Thanks for his assistant last month . But my question is why should I pay penalty fee where as is not my fault.
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Replies (2)
Vodacom's replyOfficial
23 Mar 2026, 12:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2026, 12:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JR
Can I be called to arrange premiums .
As the person called me once and I missed it or can I get email where I can communicate with you guys ðŸ˜
Joel R's updateReviewer Update
24 Mar 2026, 13:12Can I be called to arrange premiums .
As the person called me once and I missed it or can I get email where I can communicate with you guys ðŸ˜
JR
Joel R's update24 Mar 2026, 13:12
Reviewer Update
Can I be called to arrange premiums .
As the person called me once and I missed it or can I get email where I can communicate with you guys ðŸ˜