pN
princess N
1 reviews | Active since Mar 2011
02 Oct 2023, 13:07
Bad service ever
Everytime I am trying to call Vodacom customer care i get this Tobi who is not even giving the right options to my query,Today I have been trying to buy data using the USSD string and I am always getting an error "MMI something so I cannot change my airtime to data ,I have been trying different options calling customer care but everytime I get this Tobi and there is no option for the problem I have ,I need to talk to an agent not a robot as I need this to be resolved ASAP ,this is costing me a lot of airtime to connect to the internet using airtime
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Vodacom's replyOfficial
02 Oct 2023, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Oct 2023, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team