mE
marius E

1 reviews | Active since Jun 2017

06 Jun 2017, 11:20

bad service ever

<p>I requested a copy of my contract from vodacom and as the customer service person told me that he need to send it througnh to the right department as I upgreaded Online - only the online department could send it to me, i have a refrence number, 2 weeks after i receved a sms that my case is closed and no contract </p>

0
Replies (2)
Vodacom
Vodacom's reply06 Jun 2017, 11:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Jun 2017, 13:36
Official

Dear Marius

Please be advised that feedback has been sent to you via email.

Regards,

RJ