BM
Busisiwe M
1 reviews | Active since Oct 2019
21 Jan 2020, 13:47
Bad service ever
Took contract with Vodacom last year they deducted end of September and never deducted again. Not even to try to call me and say theres a problem for the past 3months. Now they blocked my calls demanding R600 and something. How can they not inform me when the problem started so i do something? All i need now is them to end my contract and take their fone back.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Jan 2020, 15:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2020, 15:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BM
Busisiwe M's updateReviewer Update
24 Jan 2020, 11:50Its been 3days today still no contact from vodacom. Please respond here on how to end the contract and send back the phone since contacting me its a problem. Bad service you dont take your customers seriously.
BM
Busisiwe M's update24 Jan 2020, 11:50
Reviewer Update
Its been 3days today still no contact from vodacom. Please respond here on how to end the contract and send back the phone since contacting me its a problem. Bad service you dont take your customers seriously.