vN
vusimuzi N

1 reviews | Active since Jun 2011

21 Nov 2016, 09:47

Bad service ever.

<p>I went to vodacom because my contract was finished in October 2014. they debited my money R500 in 2015. i went to the shop and vodacom in midrand. i contacted their security department on the issue. they said they are investigating this matter. till today i havent got my money. now i've been called by debt collectors. i will never open an account anymore if this is how they treat people.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Nov 2016, 10:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team