Bad service, empty promises, no communication

I took out a contract with Vodacom 28 May 2015. After several hours on the phone and a complaint on this web site, I eventually was connected on 2 June 2015. Yesterday our firm's service was suspended. After spending an hour on the phone it was said it is suspended for R238.08 being in arrears as a connection fee. Never once, was a connection fee discussed or requested previously. Yesterday the reason for suspension was the debit order was returned because of \insufficient funds""; when I made an EFT for the outstanding amount of R280.80 (the actual amount I had to find out); I have to hear today I was given the wrong bank details; so they can't connect me - they do not pick up the payment! Another 2 hours of empty promises; no care; no proper communication with clients. Numerous people promised to phone back and sort it out. EMPTY PROMISES BY IMCOMPETENT STAFF!! Not one person tried to actually solve the problem;as it is always another section's problem. I still have no service"""