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Tshilidzi B
1 reviews | Active since Nov 2021
22 Nov 2021, 12:42
Bad service
Bad service , someone opened an account with my names and email address but using a different ID number from mine . Was speaking to the customer care lady Patricia and she was shouting and me and not giving me a chance to talk trying to argue with me . Bad service not helpful at all
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Replies (2)
Vodacom's replyOfficial
22 Nov 2021, 13:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2021, 13:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tshilidzi B's updateReviewer Update
22 Nov 2021, 14:19Thank you I’ll wait to hear from you you
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Tshilidzi B's update22 Nov 2021, 14:19
Reviewer Update
Thank you I’ll wait to hear from you you