RN
Rashad N
1 reviews | Active since Jun 2023
08 Jul 2025, 18:08
Bad Service
If you are to take a contract with Vodacom please don't even start bad service trust me, I have a sim contract with Vodacom my subscription is payment is on the 15 of each month last month I paid via their App on the 13 June but the following I incurred penalties of R100.88 and they blocked my Internet access. I called to enquire about that I was told I owe them a Penalty fee that's why my internet is cut. I'm devastated by this Enalty for what ? Paying my account early ? 😭😭😭Cancelling that Contract ASAP
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Vodacom's replyOfficial
09 Jul 2025, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2025, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
RN
Rashad N's updateReviewer Update
09 Jul 2025, 09:59I'm still waiting for your consultant to contact me
RN
Rashad N's update09 Jul 2025, 09:59
Reviewer Update
I'm still waiting for your consultant to contact me