MvdW
Maryke van der Watt
1 reviews | Active since Feb 2019
08 Nov 2019, 13:01
Bad Service!!!!!
I really had it now with vodacom. I purchased a voice bundle I still had 3min left! When the 3min was finished they never added my 100min! They took my airtime but they didn't give me my minutes!!! Their consultant service is pathetic, it took them 10min to phone my husband for authorization and it took them 8min to come back to me! I really had it, this is not the first time!!
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Vodacom's replyOfficial
08 Nov 2019, 14:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2019, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team