Bad Service

The experience with Vodacom has been time consuming and frustrating, after multiple calls and service requests (incl- in store enquiry) regarding a debit order that didnt load / processed from their end- we as client are chasing this service provider so we dont go into arrears on the account - we are still waiting for the debicheck to come through- nothing has come through we and now the account is in arrears and we will be blamed and they will proceed to Credit bureau- no feedback no explanation.