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ismail I
1 reviews | Active since Mar 2009
13 Dec 2021, 13:36
BAD SERVICE
Since May this year im still waiting for couriers to collect device.When calling them its always problem with back office but when u call them for a new sale its never a problem.Being with vodacom for more then 15yrs this is how they treat u .Still waiting for collection though debit order gets deducted without FAIL
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Dec 2021, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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ismail I's updateReviewer Update
01 Jan 2022, 09:24its Jan 2022...only 1 call from vodacom last time in 2021 ..just to find excuses or a loophole wer they can find fault not to help or collect item that i cancelled within the specified time according to their policy..Yet to VODACOM im just a "small fry"
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ismail I's update01 Jan 2022, 09:24
Reviewer Update
its Jan 2022...only 1 call from vodacom last time in 2021 ..just to find excuses or a loophole wer they can find fault not to help or collect item that i cancelled within the specified time according to their policy..Yet to VODACOM im just a "small fry"