CM
Corlia M
1 reviews | Active since Jan 2021
04 Jan 2021, 09:32
Bad service
Bad service trying to cancel my contract since October. Evertytime they say it is cancelled and I will get a notification.. Yet they still take the money every month. Agents are rude and say they can't help or they end the call. If I can not sort this out today, I will move all my contracts to another service
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Vodacom's replyOfficial
04 Jan 2021, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team