Bad Service

So on 21 October 2025 I went to Vodacom Beacon Bay Retail park,Took out a laptop on contract where the consultant stated that the laptop will arrive Friday 24 October hopefully but definitely on Monday 27October,This was for my Partner to start her online teaching and the sales person was well aware of this. Tuesday 04November still no sign of a laptop,I don't even know how many times I went to Vodacom to follow up and just get empty promises. What is so Frustrating about this situation is that this is not the first time having Endless problems with Vodacom Beacon Bay Retail park,Previously it was wrt a cellphone and also my WiFi router I purchased from them,Great network provider but disgusting service. 3rd time and this will definitely be the last time.Did not want to complain the first time around,But now this looks like an ongoing problem with vodacom,They only take your money and care about nothing else