JC
Jamie-Leigh Catterall
1 reviews | Active since May 2018
25 Sept 2020, 11:32
BAD SERVICE!!
I app**** for a phone contract with Vodacom about 2 years back, service was great until begging of the year, around the time my contract was due for an upgrade, they no longer deducted from my account, assuming the contract was ended and I was sent invoices with a total of 0.00 .When I then contacted them to request an upgrade, I was told I owe an amount of R1200. I am highly upset as this is now giving me a bad credit to my name!!!
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Vodacom's replyOfficial
25 Sept 2020, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2020, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team