EW
ELize W

1 reviews | Active since Apr 2015

04 Jul 2016, 10:47

Bad service, dont get back to clients

<p>Good day, I had bad service from the Vodacom Chatz shop at Horizon village. Then I sended a letter of complaint to Customer care on the 27th June, but also didnt have anyp response from them. My account has been mest up with a new contract. I want the to be fixed. ASAP!!!!</p> <p> </p> <p>Regards</p> <p>Mrs van Wyk</p> <p>083 ********** </p>

0
Replies (2)
Vodacom
Vodacom's reply04 Jul 2016, 11:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

EW
ELize W's update06 Jul 2016, 10:19
Reviewer Update

Still no one has phoned me from Vodacom... this is patetic!!!!!