Bad service. Did not allow me to see manager

Item: Vodacom
Rating: 1
Author: Anneke P

I bought a body glove screen protector a month ago. It just fell off m phone yesterday. Unable to exchange or refund me.

Person who helped me was rude and arrogant

Helpful (0)

Replies (2)

Vodacom's replyOfficial

28 Jan 2018, 09:33

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply28 Jan 2018, 09:33

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

29 Jan 2018, 15:11

Good day Anneke,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,