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Samkelisiwe N

1 reviews | Active since Aug 2020

18 Feb 2022, 10:04

Bad service

Most pathetic service! Our internet hasn’t been working for 3 days! We reported it was said the call has been logged, now apparently der calling Nokia yet it was vodacom who installed it! I’m furious!

0
Replies (3)
Vodacom
Vodacom's reply18 Feb 2022, 10:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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Samkelisiwe N's update21 Feb 2022, 10:57
Reviewer Update
We still await for assistance to be sent since last week! Nobody called , we have to call and find out. It’s going to a week now with no call 🤣🤣🤣
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Samkelisiwe N's update21 Feb 2022, 11:00
Reviewer Update
Appologise for mistype but we are not happy, we hope today someone will be sent out to sort out this!