LM
Lloyd M

1 reviews | Active since Jan 2021

06 Jan 2021, 20:38

Bad service

I wanted a itemised billing for my prepaid and very urgently because is for work purposes, app does not work, ussd doesn't work, call center useless couldn't help, Twitter help desk too couldn't help refer me to branch. I went to eastrand mall no help, festival mall no help. What a useless network provider I wish I had Mtn as my provider because its available at finger tips. I regret having this network as my primary source of communication.

0
Replies (1)
Vodacom
Vodacom's reply07 Jan 2021, 07:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team