RW
Rudolf W
1 reviews | Active since Oct 2022
23 Aug 2023, 12:41
Bad service delivery and a people who is laying to me
Did a upgrade on the 17th of this month online waited because everything went trough Monday I phoned again then they told me they don't have stock of the vacuum machine that comes with the phone after a while they found 3 vacuums again ok change the device from blue to black again everything was fine phoned later again still everything fine phoned today because no one phones me back talked now to a lady she tells me they don't have stock of the vacuum why lay about it VODACOM YOUR SERVICE DELIVERY IS UP TO SHT!!!!!!! REALLY
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Replies (2)
Vodacom's replyOfficial
23 Aug 2023, 13:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Aug 2023, 13:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RW
Rudolf W's updateReviewer Update
23 Aug 2023, 17:27Hopefully someone phones because of all the times they told me they will phone me I had to phone them.
RW
Rudolf W's update23 Aug 2023, 17:27
Reviewer Update
Hopefully someone phones because of all the times they told me they will phone me I had to phone them.