Bad Service Delivery

<p>I have been dealing with Vodacom for 2 days now and nothing I requested has been resolved. I was told they'll contact me now and then i get contacted hours later just to be told that i cannot get what I requested even though I am willing to explore different option. I have been given 2 options to choose from and with Vodacom being such a huge concern, surely there are more. We have a few contracts with vodacom and is seriously looking for better service and deal elsewhere. nobody calls you and nobody has the ***** to tell you what is happening. I have sent through a deal from their opposition and yet nobody can assist. They mentioned that they can match it but I was told i have to wait... WAIT FOR WHAT!!!!! I sent you the proof of what I was offered but choose to stay with Vodacom because of long standing history. I need someone in a higher positon to call me and so that we could come up with an amicable solutin as to how we can resolve my concern. Alternatively we could cancel all contract and whether I get blacklisted or not... I WILL NOT PAY THEM FOR JACK ****! Sort out my stuff so everybody is happy and stop having you call centre agents talk **** to your clients as they ****ing useless!</p>