Bad Service!!!!!

So terrible that Vodacom lacks communication to their loyal customer, the beginning of the month my fibre line account was suspended and i have to go to the nearest Vodashop to make payment of which i did and was advised to pay a minimum fee, process done and activated, within the same month after 10 days my line gets suspended again for the same reason, no email correspond, no phone call, just a fibre line being cut off, what a waste of a contract!