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Sithembiso S
1 reviews | Active since Apr 2025
11 Apr 2025, 13:02
Bad service
My wifi says connected with no internet, it been 4 days now and each day I spend 3 hours with your contact center who tells me to call Vuma tel and I spend and 2 hours being told Vodacom fibre should fix this. This has been a frustrating. You no one can fix this then I'd like a refund and take my business elsewhere.
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Vodacom's replyOfficial
11 Apr 2025, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2025, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Sithembiso S's updateReviewer Update
11 Apr 2025, 14:39I'm still waiting for the contact
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Sithembiso S's update11 Apr 2025, 14:39
Reviewer Update
I'm still waiting for the contact