SN
Simangele N

1 reviews | Active since Mar 2015

13 Jun 2022, 14:53

bad service

I settled my account with Vodacom and it was reinstated over 2 month ago however I'm still appearing in arrears on the ITC( Experian, Transunion, clear score) please update it. I work in the finance industry and need to give feedback to HR. and it wasn't even my fault for this count to be in arrears

0
Replies (2)
Vodacom
Vodacom's reply14 Jun 2022, 08:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SN
Simangele N's update24 Jun 2022, 16:08
Reviewer Update
MY BILL IS R349 NOT R455 PLEASE RECTIFY