ZM
Zintle M
1 reviews | Active since Jun 2019
02 Dec 2023, 16:14
Bad service
I had a simcard contract with vodacom they handed over my account to VVM And I paid full amount of R438 on September 2023 but still Vodacom says it is not showing on their records and it’s affecting my credit score. I made contact with VVM and they said my account is no longer with them and I do receive statement of account from Vodacom I owe them nothing
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Vodacom's replyOfficial
04 Dec 2023, 09:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team