Bad Service - day light *******

Item: Vodacom
Rating: 1
Author: Antoinette A

I am totally dissatisfied with the service. I did an early cancellation of my device in June and to date I am still being billed. When I follow up on this request the calls are dropped and when I email them I only receive automated responses and nobody calls me back.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Nov 2023, 11:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply01 Nov 2023, 11:58

Official