Bad service data billing issues

<p>Either they bill you more than once even though their system says the transaction could not be performed or they bill you and dont add data to your balance, every week there is a different error/system problem. The customer care consultants and team leader is not willing to call you back to advise of the outcome. I spoke to Andrea and Hilda (Consultants) and Shakira (team leader). Kindly replace your current team or re-train them - Vodacom's service is becoming as bad as MTN and they are not fixing their systems, different errors pop up every week. Spend some money on improving your systems. Provide us as customers with friendly efficient service. Just another example of bad South African service delivery!!!</p>