SM
Sammy M

1 reviews | Active since Nov 2019

31 Jul 2025, 14:02

bad service

Open serve said they will come on the 30th , they never came, I think i have been patient enough with open server and Vodacom 2 months now, i have to be the one doing follow-ups, i was promised to be connected on the 31st July, I'm still waiting for 2 months now, you have told me to be patient, i was patient now i have ran out of being patience, if I'm not connected by the 5th August 2025 come and collect your router, you are wasting my time i could have found myself an alternative.

0
Replies (1)
Vodacom
Vodacom's reply31 Jul 2025, 14:20
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team