SM
Sammy M
1 reviews | Active since Nov 2019
31 Jul 2025, 14:02
bad service
Open serve said they will come on the 30th , they never came, I think i have been patient enough with open server and Vodacom 2 months now, i have to be the one doing follow-ups, i was promised to be connected on the 31st July, I'm still waiting for 2 months now, you have told me to be patient, i was patient now i have ran out of being patience, if I'm not connected by the 5th August 2025 come and collect your router, you are wasting my time i could have found myself an alternative.
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Replies (1)Vodacom's replyOfficial
31 Jul 2025, 14:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Jul 2025, 14:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
