Bad service.

After being a loyal customer with vodacom for 2 years, payments were always up to date via debit order. Now that my contract with vodacom has ended and i wish to take a new deal, i suddenly cannot due to owing R3 which i was unaware about. Due to this, i am going to be deprived a data plan which ends within a day. I have contacted vodacom accounts department with attempt to pay the R3 just so i can take up a new contract but they cut my call. I have proof of payment to speed up the process due to it being a sunday & stores close early but nothing has been done. Really disappointing the way vodacom treats their customers.