CV
Cerese V
1 reviews | Active since Mar 2023
01 Apr 2023, 08:01
Bad service
My 2nd time : i am over this after the national consumer send an email to say my mothers upgrade was reversed the store vodacom welkom goldfields mall is still saying they cannot let my mother upgrade cause it does not show on the system 3 months later and my still does not have a new phone
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Vodacom's replyOfficial
01 Apr 2023, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2023, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team