AH
Annemarie H
1 reviews | Active since Dec 2013
29 Sept 2025, 08:01
Bad Service
LTE Data line down for 5 days, no assistance from Vodacom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Sept 2025, 08:15Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply29 Sept 2025, 08:15
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
AH
Annemarie H's updateReviewer Update
30 Sept 2025, 07:36Consultant phoned me, asked a few questions, the technical team was supposed to contact me, no feedback. Problem not solved, day 6 without internet. Vodacom internet is not working but my money must work!!!!!!!!!!!!
AH
Annemarie H's update30 Sept 2025, 07:36
Reviewer Update
Consultant phoned me, asked a few questions, the technical team was supposed to contact me, no feedback. Problem not solved, day 6 without internet. Vodacom internet is not working but my money must work!!!!!!!!!!!!