Bad Service

I sent through a request to Vodacom Fibre as from February the 8th 2021 requesting a relocation as I was moving to a new house ,I have been waiting for them to assist me to date. I have been calling them every day and everyday I call I have been informed that that my matter has been escalated and someone will call me ,I was last informed that the person working on my request is Thabiet Majiet he has not even bother to contact me.I am currently working from home I can not work at the office due to Covid restrictions set up for pregnant employees .I am paying Vodacom for a service which they not even providing to me spending money buying data every week and calling them I don't know how many times and yet they still have not contacted me or even provide me with a solution to the above matter .

I am really disappointed at the service received from Vodacom Fibre