gV
gabriel V
1 reviews | Active since Sept 2025
20 Oct 2025, 11:50
bad service
i have app**** for fiber on the 08.10.2025 and the feedback was 5 to 7 working days for installation. i phoned vodacom 20.10.2025 AND NOT A TICKET has been logged yet. the person logged a ticket and still cannot tell me when the installation will be done.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 Oct 2025, 12:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2025, 12:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
gV
gabriel V's updateReviewer Update
21 Oct 2025, 16:35i had a contract (1) with vodacom. the reception was bad.so i complained about the reception. the lady at vodacom suggested that i take the new upgrade a get the new rooter which is better for signal contract (2). when contract 2 the upgrade contract rooter arrived i test the signal and was poor. so i cancelled the contract 2 and send the device back to vodacom. now i am informed that the previous contract (1) is going on as usual. but the signal is bad. so i opted for vodacom fiber. now the previous contract (1) i must still pay and now one told me that at vodacom... i took the fiber option because the signal was bad on contract 1 and 2. now i must go on with the contract with 1 and fiber. that is outrageous and not expectable. there is also a credit witch i am still waiting for them to pay me out which is not dissolved yet
gV
gabriel V's update21 Oct 2025, 16:35
Reviewer Update
i had a contract (1) with vodacom. the reception was bad.so i complained about the reception. the lady at vodacom suggested that i take the new upgrade a get the new rooter which is better for signal contract (2). when contract 2 the upgrade contract rooter arrived i test the signal and was poor. so i cancelled the contract 2 and send the device back to vodacom. now i am informed that the previous contract (1) is going on as usual. but the signal is bad. so i opted for vodacom fiber. now the previous contract (1) i must still pay and now one told me that at vodacom... i took the fiber option because the signal was bad on contract 1 and 2. now i must go on with the contract with 1 and fiber. that is outrageous and not expectable. there is also a credit witch i am still waiting for them to pay me out which is not dissolved yet
gV
gabriel V's updateReviewer Update
21 Oct 2025, 16:38and on the 20.10.2025 they replayed with a message that someone will call me regarding my problem, but now jet returned my message they gave me
gV
gabriel V's update21 Oct 2025, 16:38
Reviewer Update
and on the 20.10.2025 they replayed with a message that someone will call me regarding my problem, but now jet returned my message they gave me