LB
Lettie B

1 reviews | Active since Apr 2013

14 Nov 2022, 08:44

Bad service

Good morning. Because im sitting without interner connection fr9m saterday morning at 6h00 i wount be able to pay my bill tomorrow. I couldnt do my work to get payed today. Ive called ALOT of times and till now nothing has been done. 1 person is saying that and another is saying that. Why did you give vumatell permission to delete my line cause they cant delete it without permission from vodacom . But i must pay my bill. My rev nr Vodacom: SR*** NoReply(2-S1JT3CD).

Lets see what happens and if you are going to ignore it aswell. Its long pass 48 hours and still nothing

0
Replies (2)
Vodacom
Vodacom's reply14 Nov 2022, 08:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LB
Lettie B's update14 Nov 2022, 08:57
Reviewer Update
Its been more than 2 days why will they contact me now. Are you going to pay my bill tomorrow?