lH
lina H
1 reviews | Active since Jun 2017
27 Aug 2020, 10:30
Bad service
I purchased a Sim only deal from vodacom on Saturday online I phoned a few minutes later to change my delivery address to my work address on Tuesday they delivered to my home address and I was at work my phone is now laying in the warehouse cos the delivery address was not changed. I'm a first time customer and this is the service I now get
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Vodacom's replyOfficial
27 Aug 2020, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Aug 2020, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team