bad service

Hi, all

kindly note that two weeks ago. me and my daughter when to Vodacom Rosebank, we went there because she wanted to ask if she could open an account so she could get her credit score up. fine she was attended by a lady name Patricia. she got her to sign a form and promised to call her the following day. that did not happen till we had to go again last week Friday. Quess what the lady just lough and said she forgot to call her, and she did not even remember what phone they agreed on. how is Vodacom training its staff for customer services. they lack the zel to work with people. when they approach you is like they doing you a favor. Vodacom please do better