LO
LAUREN O
1 reviews | Active since Sept 2009
30 Dec 2019, 09:18
Bad Service
I've spoken to Tarryn on the 20 December 2019 to upgrade my contract. She called me on the above date to confirm that it had been approved, but until today I haven't received any sms for confirmation. I would like to start with my upgrade on Wednesday 01/01/2020. Could someone please look into this urgently. That is one of the reasons why I wanted to move my contract to Cell C, because of your bad service.
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Vodacom's replyOfficial
30 Dec 2019, 12:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2019, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team