iB
inayath B

1 reviews | Active since Nov 2018

08 Sept 2021, 11:06

Bad service

unfortunately a back and forth experience .i been with this provider for many years . it took multiple calls to get my account sorted . the last call with ref number *** . was very unwilling to help. based on the review ive seen for vodacom id be lucky if i get a courtesy call back to ensure that they retain me as a client

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2021, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team