Bad service
Sent a phone for repairs. They brought it back damaged and I had to pay rejection fee which I did..the phone was operating before it goes to them.but now they return it damaged. They organised a transport after I complained and took back the phone..now they are no longer communicating with me..and they still had my phone..since November.. responsible people are Cameron McNaughton and Prabashini Naidoo ant 3G Vodacom..what a poor service...I need my phone back and in a good state.
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Vodacom's replyOfficial
03 Jan 2020, 11:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team