SB
Sakkie B
1 reviews | Active since Dec 2019
16 Dec 2019, 11:56
Bad service
My Vodamail on desktop using Outlook is not working and Vodacom cannot offer support through customer service. I contact them on numerous occasions with no assistence.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Dec 2019, 07:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Dec 2019, 07:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SB
Sakkie B's updateReviewer Update
19 Dec 2019, 07:38No response from Vodacom after I tried to contact them yesterday again. Problem with email not resolved.
SB
Sakkie B's update19 Dec 2019, 07:38
Reviewer Update
No response from Vodacom after I tried to contact them yesterday again. Problem with email not resolved.