Bad service coupled with worse consultants!

I've been experiencing internet connectivity problems for the past 3 days. I've had to call in 3 times to get the issue resolved. On the third attempt, the consultant (Maria) rudely hung up without even allowing me to finish what I was saying. The two consultants that I called before Maria said they would send my service request through and that I should switch off my phone for a few minutes then turn it on and everything should be back to normal - that wasn't the case. Vodacom is getting more pathetic by the day. Get better consultants as well - I pay for a service, not the lack thereof.