Bad service continues NR 2!!!
<p>Complaint Nr 3:</p> <p> </p> <p>With reference to my complaint underneath, I would like to point out the fact that NOTHING has been done to sort out this mess. I did receive an email stating that I should restart my phone - which I did and guess what? It's still not working!! Phoned Customer care this morning and are told that I should wait ANOTHER 48 hours for a technician to sort out this issue.</p> <p> </p> <p>This is absolutely ridiculous and I am completely shocked at the service this company gives to their clients. </p> <p> </p> <p>Come on Vodacom, I dare you to sort out my issue within the next hour. Only then will I rant and rave about good service.</p> <p> </p> <p>My second complaint:</p> <p> </p> <p>Bad service continues!!!</p> <p>So my problems with Vodacom are not over yet!!! Tried to buy data via the Vodacom app and all of a sudden I am not the main account holder.</p> <p>What **** is this?? Who do you think pays this ****ing bill every month? </p> <p> </p> <p>Please sort this **** out as soon as possible. And you better make sure that all the promises made to me are kept. </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
