CA
Carlene A
1 reviews | Active since Sept 2009
07 Oct 2020, 05:54
Bad service continues
Good day - Please advise when I'll receive my refund of R247,81 (pro-rated) that was deducted on 10 September 2020 - *** / I***.
Also, I'm not sure why I had to be vetted, again, after it was done less than a month ago. This seems to have messed up my credit, as I was declined when I tried to take out a contract in store.
The bad service just continues.
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Vodacom's replyOfficial
07 Oct 2020, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2020, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team