aB
anwar B

1 reviews | Active since Aug 2012

23 May 2016, 08:07

bad service client Mr A BUX RE: A7-DB7Y-21TR FW: I***/7

<p>Good day<br /> <br /> I need this to be sorted asap, I want my account to be credited or R202 refunded into my bank acc ,I paid up this number on the 23rd of February, which I send the proof and the documents on the 23rd Fenruary. I was instructed 2 weeks ago, they didn?t cancel it , but they received the money in February, I had to send a copy of my id. Whuck I did last week, the service is really bad, now I have been debited again with over R800, again, the money is in vodacom?s account since February, but they still bill me, if this is not sorted asap, i again got an email from retentions this morning, staing teh amount reflecting in their bank acc end february doesnt mean that documents was send , doesnt it make sense? <br /> <br /> </p>

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Replies (1)
Vodacom
Vodacom's reply23 May 2016, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team