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pierre B
1 reviews | Active since Jan 2011
10 Aug 2020, 14:11
Bad service
I ordered my vodacom fibre, the installation were booked. I waisted my hole day at home waiting for the installation. I took leave for the day. No one pitched and suddenly vodacom can not see my appointment. I got the mail and SMS to remiand me of my appointment.
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Vodacom's replyOfficial
10 Aug 2020, 15:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Aug 2020, 15:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team