bad service

Soo really disappointed with your fiber and customer service, i have been waiting for the router to be delivered, the person who assisted me is ignoring me, yesterday portal shows delivery failed because of failed delivery.

I hate incompetency to the last degree, already explain at the beginning that i don't want to be in a situation where i keep call back and forth now this is my current situation on top of everything i still have to wait for for the installer for fiber, almost 2 to 3 weeks now. ***