MD
Mphonyana D
1 reviews | Active since Jan 2014
10 Aug 2022, 18:06
BAD SERVICE
Lodged a complaint last week Wednesday, till today no one has made a contact,sent several emails for follow ups and still nothing , I really cannot believe the treatment and the service Vodacom is giving me after being a customer for over 12 years with 4 contracts with them and yet I get to be treated like a no body.
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Vodacom's replyOfficial
11 Aug 2022, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2022, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team