RP
Rouet P
1 reviews | Active since Feb 2022
12 Nov 2025, 10:54
Bad service cancelling my contract
Oh why oh why is it so difficult to cancell ones already expired contract? It has been 3 months now... The call centre is also very difficult to reach? PS is it not against the consumer act to have a client wait a month before subscription is cancelled? Come on in today's technological era... Surely this should only lake a push of a button.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Nov 2025, 14:51 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply12 Nov 2025, 14:51
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team