1 reviews | Active since Mar 2009
Bad service - Cancellations Department
<p>I have phoned your cancellations department many times wanting a cancellation quote, because I want to port to mtn. Not once have i recieved the quote, nor been given a reference number for the call.</p> <p>Looks like vodacom are not allowing their customers to cancel early which is their right as per the CPA.</p> <p>I would like Vodacom to send me my cancellation quotation and stop messing me around.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
