BAD SERVICE CANCEL 6 CONTRACTS

I submitted a claim at by Branch Carnival mall heard nothing as yet and when you phone the store they say call this number ********** there is was on hold for almost 2 hours no answer and no response then they cut you off a big company like vodacom how can they use a useless place like this I want my insurances premuims returned on full and I want to cancel all 6 my contracts with them. no prior communications were received regarding vodacom changing insurance companies